A good and efficient phone system can boost the efficiency, and therefore profits, of a small business. Not many owners of these companies fully understand what systems are available and how much they cost. If they took some time to investigate the market they would soon see that VoIP phone systems for small business are a worthwhile investment and not an extravagance.
As long as you have got a high-speed Internet connection you are well on your way to having a multi-purpose phone system at your fingertips. Using Voice over IP, your customers can contact you easily. You will find that your system offers you some services that you never dreamt were possible on such a small budget.
You may remember when VoIP was in its infancy. It did not get very good press at the time as calls kept cutting out, and the sound quality was extremely poor. However, there is no need to worry about that these days due to more sophisticated equipment being used, and faster, more reliable connections.
Installing a system like this will mean that your personal assistant, or secretary, are free to carry out tasks that are more useful for their time, rather than continually answering incoming calls. They can also be configured so that your customers can be routed directly to the person, or department, that they need to talk with. No calls will be left hanging, they will all play recorded messages advising them that their call will be answered, or give the caller the option of leaving a message.
Another benefit could be the reduction in travel and overnight costs incurred when you have to make long trips to visit clients. With your phone system running through an Internet connection, you will be able to have video conferences from the comfort of your own office. The savings you make doing this will easily justify replacing your old communication system.
Some of these packages come with a great many automatic features. Depending on the package you purchase, these could include call forwarding, voice mail, and unified messaging. Some of these systems can also be used as virtual fax machines, allowing you the ability to receive and send faxes via your email system.
When you are weighing up the pros and cons of the packages available to you, a good thing to look out for is whether the supplier will offer staff training on this new system. For some of your staff members a new phone system could be extremely daunting, and training will give them the confidence to use it efficiently. Hands-on training will be far more cost-effective than any instruction manual.
An efficient phone system can boost your business, as sales will not be lost because incoming calls were not answered. All calls coming into the company will either be transferred to a human, who can either help or take a message, or be answered by the voice mail system of the person they need to talk with. This will give you a far happier customer base, and help sales.
As long as you have got a high-speed Internet connection you are well on your way to having a multi-purpose phone system at your fingertips. Using Voice over IP, your customers can contact you easily. You will find that your system offers you some services that you never dreamt were possible on such a small budget.
You may remember when VoIP was in its infancy. It did not get very good press at the time as calls kept cutting out, and the sound quality was extremely poor. However, there is no need to worry about that these days due to more sophisticated equipment being used, and faster, more reliable connections.
Installing a system like this will mean that your personal assistant, or secretary, are free to carry out tasks that are more useful for their time, rather than continually answering incoming calls. They can also be configured so that your customers can be routed directly to the person, or department, that they need to talk with. No calls will be left hanging, they will all play recorded messages advising them that their call will be answered, or give the caller the option of leaving a message.
Another benefit could be the reduction in travel and overnight costs incurred when you have to make long trips to visit clients. With your phone system running through an Internet connection, you will be able to have video conferences from the comfort of your own office. The savings you make doing this will easily justify replacing your old communication system.
Some of these packages come with a great many automatic features. Depending on the package you purchase, these could include call forwarding, voice mail, and unified messaging. Some of these systems can also be used as virtual fax machines, allowing you the ability to receive and send faxes via your email system.
When you are weighing up the pros and cons of the packages available to you, a good thing to look out for is whether the supplier will offer staff training on this new system. For some of your staff members a new phone system could be extremely daunting, and training will give them the confidence to use it efficiently. Hands-on training will be far more cost-effective than any instruction manual.
An efficient phone system can boost your business, as sales will not be lost because incoming calls were not answered. All calls coming into the company will either be transferred to a human, who can either help or take a message, or be answered by the voice mail system of the person they need to talk with. This will give you a far happier customer base, and help sales.
