02 December 2013

Rules Tied To A Debt Collection Agency

By Robert Sutter


When it comes to the many rules that are tied to a debt collection agency, you can be certain that there is a lot of room for discussion. If you find yourself in a debt-related situation, the truth of the matter is that you want to know as much about this as possible. What are some of the most important ones, you may wonder? Many of them can be considered vital and I'd like to think that there are some which should be looked into more than others.

One of the rules to take into consideration when talking of a debt collection agency has to do with the hours of communication. The Fair Debt Collection Practices Act has stated that only during the hours of 8 AM to 9 PM can collectors contact debtors for reasons related to their case. The fact that communication cannot be done outside of them goes to show how important the work in general is. This is just one of the rules, though, that are followed by agencies such as Rapid Recovery.

Another rule has to do with communication, of which there are a number of methods. Typically, phone calls are going to be the way to go but with technology at an all-time high, chances are that the Internet is going to be seen as a favorable platform as well. However, according to the FDCPA, collectors are not to use unprofessional means to contact debtors. One of the examples listed is postcards, so make sure that these are abstained from in favor of more professional - not to mention more reliable - methods.

The idea of communication should be spoken about further, in particular the idea of this element being ceased. The truth of the matter is that debtors may request this to be stopped but this does not mean that the entire case is dropped. Matters still have to be taken care of as far as attaining the amount is concerned, as long as the typical methods are put into place. If collectors are able to honor the request of debtors, though, reputations will only become better.

Anyone who has stayed in touch with a debt collection agency in the past will be able to tell you that there are a number of different rules to follow. Some may be more important than others, depending on how you are able to interpret them. However, every one of them is necessary in order for certain amounts to be attained in the long run. If you are able to recognize this, there's no question that you will be able to learn that much more about this type of entity.




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