02 July 2014

How Businesses Can Benefit From Avaya IP Office Phone System

By Rosella Campbell


Purchasing a telephone system is among the first well-known decisions that businesses have to make. However, not all businesses are the same and when it comes to sourcing for a telephone hardware and systems ensure you get the right ones according the needs of your entity. The Avaya IP office phone system brings in a set of applications that can help both small and medium sized businesses to grow exponentially through reliable communication.

Considering the immense competition in businesses, you should ensure your business stands out of the crowd by exploring the latest technologies is telephone communication. The internet has made communication cheaper and easier. Today, businesses can integrate their telephone lines with the internet meaning they do not have to a lot on their bills.

However, if the you select these features carefully, there are those that can benefit you. First, it all begins with getting the right telephony equipments and systems. You can opt for PBX systems that are designed to allow businesses enhance their communication both internally and externally without incurring a lot of expenses.

With an hybrid PBX hardware that provides thousands if not hundreds of extensions, you can ensure smooth running of your business. Businesses need to have efficient internal and external communication. Employees should be able to communicate with each other easily through use of extension lines developed through a PBX equipment.

The PBX systems are designed to allow businesses to have extension lines, which make communication within the business easier. You can minimize the cost of communicating by using the PBX systems since they allow for the extensions. Each employee can have an internal line to use in their offices without incurring extra charges.

There are hours when you are not likely to be in your office or employee are out of work and there are calls that need to be answered. Instead of clients calling and not being answered, you can consider the call-forwarding feature. You will be able to receive calls wherever you are whether at home or away in a vacation.

If your business is expanding, it needs to reposition itself by obtaining the right telephone service and apparatus. While large corporate organizations can afford to have multiple lines, the small businesses might be disadvantaged because of their financial resource. If you do not choose the right telephone apparatus, you might end up spending a lot of money.

It allows the callers to dial extensions directly and reach the workers or employees they want to speak to such as the sales representative, the accounting officer, or the marketing manager. Video conferencing is becoming an essential communication tool for many businesses. Business managers and representatives do not have to travel long distances to attend to conferences, workshops, seminars, meetings, and other activities. Voice message feature also enables callers to leave messages so that they can be called back whenever employees are back to office.




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