07 May 2018

What A Social Media Agency Texas Does

By Martha Long


It is no surprise that social media is one of the biggest marketing avenues of this century. Facebook alone has millions of active users, which goes to show how much of a gold mine websites or platforms like these really are. This is the reason why businesses these days will need the help of a social media agency texas in order to stay relevant.

To give one an idea on how these agencies work, they provide two types of services to clients which are content planning and community management. Just like in any company, the two sides encompass the planning and the implementation. The content planners are the ones who make the plan while the community managers implement them.

Now, the first part is the content planning aspect and this encompasses the creation of content for posts in the platforms. For example, if one is a content planner for Facebook page, then he has to think of monthly posts that will be on the page. The same goes for content planners of Instagram, Twitter, Pinterest etc.

The content planners usually work a month ahead in order to get the approval of the client with regard to the content. These days, content must almost always come with pictures as people are more inclined to visuals as compared to a wall text. This is why content planners tend to work very closely with the graphic designers in the agency to create their material.

While most of the Facebook pages or Twitter brands use stock photos to accompany their posts, brands prefer to use their own images. For the sake of promotional content and brand related posts, original photos need to be taken and made instead. However, it will be the content planners who will decide what kind of images are needed to go with the content.

The second aspect of social media services is the community management portion which entails customer service, page boosting, and posting. The first thing that the community managers would usually do is to get the posts from the content plan and schedule them in advanced for future posting. They will also be the one to coordinate in getting the materials needed for posting content.

They are also responsible for the second most important part of community management which handles customer service. The community manager is the one responsible for handling all the queries and concerns that the followers may have of the page. Not only will community managers post content but they also have to reply to messages and comments made by the fans. Lastly, they will also handle the boosting of posts or the account itself so that it can reach more people faster.

So as one can see, these agencies are very important to clients who want to succeed in the online world. Basically, these agencies can help brands spread their image to potential fans outside of their usual reach. In the online world, brands and businesses will need all the help they can get from specialists in these agencies to navigate the social world.




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